Refund and Returns Policy

1. Returns and Refunds

  • Physical artworks (paintings, printed illustrations, sculptures, etc.)

  • Returns are accepted within 14 days of receiving the order.

  • The artwork must be in perfect condition and in its original packaging.

  • Return shipping costs are the customer’s responsibility.

  • Once we receive and inspect the item, the refund will be processed within 5-10 business days.

2. Damaged or Incorrect Items

  • If you receive a damaged or incorrect artwork, please email us within 48 hours of receipt, including photos of the item and packaging.

  • After reviewing the case, we may offer a refund or a replacement at no additional cost.

3. Cancellations

  • You can cancel your order within 24 hours of purchase, provided it has not yet been shipped or produced.