Refund and Returns Policy
1. Returns and Refunds
Physical artworks (paintings, printed illustrations, sculptures, etc.)
Returns are accepted within 14 days of receiving the order.
The artwork must be in perfect condition and in its original packaging.
Return shipping costs are the customer’s responsibility.
Once we receive and inspect the item, the refund will be processed within 5-10 business days.
2. Damaged or Incorrect Items
If you receive a damaged or incorrect artwork, please email us within 48 hours of receipt, including photos of the item and packaging.
After reviewing the case, we may offer a refund or a replacement at no additional cost.
3. Cancellations
You can cancel your order within 24 hours of purchase, provided it has not yet been shipped or produced.